Cycle of Civic Innovation

If cities are to thrive, they cannot — and must not — hold back the rising tide of innovation, but when you consider that cities are also tasked with protecting their citizens from harm, finding the balance between protection and innovation is not easily achieved. For Airbnb and Uber, their respective disruptions of the status quo were widely embracedContinue reading “Cycle of Civic Innovation”

Inaction is Tacit Approval: Why I Deleted My Uber Account

I cancelled my Uber account – not just by deleting their app from my phone but also going through the painful, hard to find process of requesting that they remove my account completely (more about that in a moment). Just to be clear, I didn’t cancel because I disliked their ride service. I loved usingContinue reading “Inaction is Tacit Approval: Why I Deleted My Uber Account”